Privacy Policy

Your privacy is of paramount importance to us. We are committed to safeguarding your privacy and protecting your Personal Data. This Privacy Policy outlines the details of the Personal Data we collect and process, how we handle it, and the purposes for which we use it.

Throughout this document, we, us,our refer to TVS Motors and you refers to the individual whose Personal Data we process.

What Personal Data Do We Collect?

  • Demographic, Identity & Contact Data
  • Personal Identification Number (e.g., PAN)
  • Financial Account Details
  • Educational & Professional Data
  • Technical Data (IP address, browser, device)
  • Mobile permissions (camera, location, storage, etc.)
  • Communication details
  • Survey information
  • Testimonials

Where Do We Collect Your Data From?

  • TVS ProClub mobile applications
  • Your interaction with our services
  • Website forms and social media

How Do We Use Your Personal Data?

  • Account authentication
  • Rewards and loyalty programs
  • Service updates
  • Improve and develop services
  • Customer support
  • Legal compliance

Dealers: Used for onboarding and invoicing.

Website Visitors: Used to personalize user experience.

Legal Basis for Processing

  • Your consent
  • Contractual obligations
  • Legitimate interests
  • Legal requirements

Who Do We Share Your Data With?

  • Parent company and affiliates
  • Dealers
  • Third-party service providers

How Do We Secure Your Data?

We implement physical, technical, and managerial safeguards to protect your Personal Data from unauthorized access, alteration, or loss. Our employees and partners follow strict security practices.

Data Retention

We retain your Personal Data only as long as necessary for business, legal, or regulatory requirements.

Cookies & Tracking

We use cookies and similar technologies to analyze trends, improve functionality, and personalize your experience.

Contact Us

Email: dpo@tvsmotor.com

Address: Hosur, Tamil Nadu 635109

Phone: 04344-276780

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